How to reset or change your password

Steps to change your password or reset a forgotten password

Forgot your password?  No worries!  If you have been logged out of your Uptics Account and cannot remember your password, you can simply reset it by following the steps below.

To change your current password while logged in:

You can simply change your password while logged in to your Uptics Account by going to your profile icon in the bottom left-hand corner of the screen and clicking on Settings > Profile & Preferences > Change your Password (under 'My Profile').

Password Reset in Uptics

To reset a forgotten password:

  1. Proceed to https://app.uptics.io/forgot-password

  2. Enter in the email address you use to log into the system

  3. Select the 'Submit' button

  4. Click on the blue 'Reset Password' button inside the email you received

    Password Reset Email from Uptics
  5. Enter your new password twice (Please note: you must meet all of the password conditions, denoted by a green checkmark.)

  6. Hit the blue 'Login' button to finish the password reset and bring you back to the Login Page

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