To connect your inbox to the email warming functionality inside Uptics, in addition to the standard OAuth connection steps the system walks you through, we now require that you connect your inbox using your SMTP/IMAP credentials.š„
Please note: Currently, the SMTP/IMAP configuration is only required for Google Accounts. For other email providers, you may simply turn on the toggle to activate WarmUp!
This article will cover the following topics:
SMTP (Simple Mail Transfer Protocol) and IMAP (Internet Message Access Protocol) are two different protocols used for sending and receiving emails, respectively.
To connect with an SMTP server to send email, you need to have the following information:
SMTP server address: This is the address of the server that will send your email.
SMTP port number: This is the port used by the SMTP server to receive email requests.
SMTP authentication credentials: This is a username and password combination that allows you to connect to the SMTP server.
To connect with an IMAP server to receive email, you need to have the following information:
IMAP server address: This is the address of the server that will receive your email.
IMAP port number: This is the port used by the IMAP server to receive email requests.
IMAP authentication credentials: This is a username and password combination that allows you to connect to the IMAP server.
Uptics supports connecting with SMTP/IMAP as long as both are on the same server and have the same credentials. So, for example, if you use Gmail, Microsoft, etc., you will have no issues connecting through these means.
Once you have this information, you can use Uptics to connect your inbox to the system using SMTP/IMAP to start warming up your inbox.
To get your SMTP/IMAP information, you will need to contact your email provider or IT department. This information can vary depending on the email service or software you are using, so it's important to get the correct information for your specific email account.
For some provider-specific instructions, you may click the links below to access their support resources regarding the credentials and enabling SMTP/IMAP.
To connect a Google Account with SMTP/IMAP, an App Password is required in order to do so.
If you already have two-factor authentication enabled inside your Google Workspace Account, you may simply click here to generate an app password inside your Google Account to input into the Uptics App Password field. If not, you will first need to enable two-factor authentication (more resources on that below).
The video below will demonstrate how to generate an app password inside of your Google Account.
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For instructions on activating 2 Factor Authentication and generating an App-Specific Password for some common Email Providers, click on a provider below:
Google (GMail) 2-Step Verification and App Passwords
In the instance you are using Google, you can obtain an app password to connect your email to Uptics with SMTP and IMAP by following these steps:
Log in to your Google Account.
Click on the profile icon in the top right corner and select "Manage your Google Account".
Click on "Security" in the left menu.
Click on the "2-Step Verification" section, under "How you sign in to Google". If this is not present on your screen and/or you don't see App password option, you may try typing it into your GMail settings. If you don't see this option, it could also be likely that you do not have 2-Step Verification set up for your account. Set up 2-Step Verification and you will then see the 'App Passwords' option.
Click on "App passwords" at the bottom of the 2-Step Verification Page.
If prompted, enter your Google account password to verify your identity. If not prompted, proceed to the next step.
Under the two dropdowns, select "Mail" as the app and "Other (Custom name)" as the device.
Enter a custom name for the app password that you are generating, such as "Email client on Windows".
Click on "Generate".
You will be shown a 16-character app password that you can use in your email client to authenticate with your Google account for SMTP and IMAP.
Note: Make sure to save this app password securely, as you will not be able to view it again after closing the window. You will need to use this app password in place of your regular Google account password when setting up your email client for SMTP and IMAP authentication.
When you get to the section later on, regarding on setting up your SMTP/IMAP connection in Uptics, you will need to enter this as shown in the image below.
If you are using a common email provider, Uptics will gather all of the information for you except for your App Password.
If you are not using any of the major Email Providers, here are some general steps to help you find your SMTP/IMAP information:
Check your email provider's website: Many email providers have a help or support section on their website that includes instructions on how to set up your email account and configure your email client.
Contact your email provider's customer support: You can reach out to your email provider's customer support team to ask for your SMTP/IMAP information. They may provide this information over the phone or via email.
Check your email client's settings: If you have already configured your email client to work with your email account, you can check the settings to see what SMTP/IMAP information is being used. The settings are usually found under the "Account" or "Preferences" section of your email client.
Remember that when you are requesting this information, you will need to provide your email address and any other relevant account details to verify your identity.
To ensure that SMTP and IMAP are enabled for your email address, you will need to check the settings for your email account.
For Google Accounts, Step 1 in this article will show you these steps.
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For Microsoft Accounts, click here and open up the second dropdown 'Enable POP access in Outlook.com'.
For Zoho Accounts, click here and scroll down to 'Enable IMAP Access', as well as here for additional SMTP configuration information.
The process for checking these settings can vary depending on the email provider or software you are using, but here are some general steps you can follow:
Check your email provider's website: Many email providers have a help or support section on their website that includes instructions on how to set up your email account and configure your email client. Look for information about enabling IMAP and SMTP, or search for the term "IMAP" or "SMTP" in the provider's help documentation.
Check your email client's settings: If you have already configured your email client to work with your email account, you can check the settings to see if IMAP and SMTP are enabled. The settings are usually found under the "Account" or "Preferences" section of your email client.
Contact your email provider's customer support: If you are still unsure if IMAP and SMTP are enabled for your email account, you can reach out to your email provider's customer support team to ask for assistance. They may be able to check your account settings and help you enable IMAP and SMTP if they are not already enabled.
Remember that enabling IMAP and SMTP may require changes to your email account settings, so be sure to follow any instructions provided by your email provider or email client software carefully. Enabling these protocols can also improve the functionality of your email account, allowing you to access and manage your email messages more easily.
To set up and enable your SMTP/IMAP credentials inside of Uptics, follow the simple steps below!
Proceed to your connected Inboxes, under WarmUp inside of Uptics
Click on the SMTP/IMAP icon (Email/Checkmark) off to the right of the Inbox you are trying to connect using the SMTP/IMAP credentials
Fill in the input fields on the popup (explained above), toggle on WarmUp, and hit the Save button
Once you save and everything is connected, your Inbox WarmUp will be connected and begin sending out the email warming emails!
