When connecting your email accounts to Uptics, it is essential to configure the correct DNS records to ensure proper functionality and secure email delivery. This guide will walk you through the steps of setting up the necessary DNS records, including MX, SPF, DKIM, DMARC, and Uptics Custom Tracking Pixel.
We will provide specific instructions for Gmail and Microsoft inboxes, along with helpful references to official documentation from Google and Microsoft.
To check and confirm if your DNS records are set up correctly, you may simply enter your domain into the input box here on MX Toolbox, a free MX lookup tool that provides domain diagnostic and other lookup tools.
MX (Mail Exchanger) records specify the mail server responsible for handling incoming emails for a domain. To set up MX records for Gmail and Microsoft inboxes, follow these steps:
- Log in to your domain registrar or DNS hosting provider.
- Locate the DNS management section and access the DNS records for your domain.
- Create a new MX record with the following details:
- Host/Name: Leave it blank or use the "@" symbol.
- Points to/Destination: Enter "ASPMX.L.GOOGLE.COM" as the server.
- Priority: Set the priority value to "1."
- Save the MX record changes.
For more detailed instructions, refer to Google's documentation on setting up MX records: Google MX Record Setup
- Log in to your domain registrar or DNS hosting provider.
- Locate the DNS management section and access the DNS records for your domain.
- Create a new MX record with the following details:
- Host/Name: Leave it blank or use the "@" symbol.
- Points to/Destination: Enter "yourdomain-com.mail.protection.outlook.com" as the server.
- Priority: Set the priority value to "0."
- Save the MX record changes.
For detailed instructions, consult Microsoft's documentation on configuring MX records: Microsoft MX Record Setup
Sender Policy Framework (SPF) records verify that the sender of an email is authorized to send emails on behalf of a domain. Follow these instructions to set up SPF records for Gmail and Microsoft inboxes:
- Access the DNS records management section of your domain.
- Create a new TXT record with the following details:
- Host/Name: Leave it blank or use the "@" symbol.
- Text/Value: Enter "v=spf1 include:_spf.google.com ~all" to authorize Google's mail servers to send emails on behalf of your domain.
- Save the TXT record changes.
Google provides more information on setting up SPF records in their documentation: Google SPF Record Setup
- Access the DNS records management section of your domain.
- Create a new TXT record with the following details:
- Host/Name: Leave it blank or use the "@" symbol.
- Text/Value: Enter "v=spf1 include:spf.protection.outlook.com -all" to authorize Microsoft's mail servers to send emails on behalf of your domain.
- Save the TXT record changes.
Microsoft offers a comprehensive guide on configuring SPF records: Microsoft SPF Record Setup
DomainKeys Identified Mail (DKIM) records provide an additional layer of email authentication by adding a digital signature to outgoing emails. Here's how to set up DKIM records for Gmail and Microsoft inboxes:
- Access the DNS records management section of your domain.
- Generate a DKIM key pair using Google's DKIM wizard: Google DKIM Setup Wizard
- Follow the provided instructions to generate the public and private keys.
- Create a new TXT record with the following details:
- Host/Name: Enter the selector generated by the DKIM wizard, followed by "._domainkey" (e.g., google._domainkey).
- Text/Value: Paste the public key generated by the DKIM wizard.
- Save the TXT record changes.
For a more detailed walkthrough, refer to Google's documentation on DKIM record setup: Google DKIM Record Setup
- Access the DNS records management section of your domain.
- Generate a DKIM key pair using the Office 365 admin center: Microsoft DKIM Setup
- Follow the provided instructions to generate the public and private keys.
- Create a new TXT record with the following details:
- Host/Name: Enter the selector generated by the Office 365 admin center, followed by "._domainkey" (e.g., selector1._domainkey).
- Text/Value: Paste the public key generated by the Office 365 admin center.
- Save the TXT record changes.
Microsoft's documentation provides step-by-step guidance on setting up DKIM records: Microsoft DKIM Record Setup
Domain-based Message Authentication, Reporting, and Conformance (DMARC) records help protect against email spoofing and phishing attacks. Follow these instructions to set up DMARC records for Gmail and Microsoft inboxes:
- Access the DNS records management section of your domain.
- Create a new TXT record with the following details:
- Host/Name: Enter "_dmarc" (without quotes).
- Text/Value: Enter "v=DMARC1; p=none; rua=mailto:[email protected]" to set the DMARC policy to "none" and configure aggregate report sending.
- Save the TXT record changes.
Google's documentation provides further details on DMARC record setup: Google DMARC Record Setup
- Access the DNS records management section of your domain.
- Create a new TXT record with the following details:
- Host/Name: Enter "_dmarc" (without quotes).
- Text/Value: Enter "v=DMARC1; p=none; rua=mailto:[email protected]" to set the DMARC policy to "none" and configure aggregate report sending.
- Save the TXT record changes.
Microsoft's documentation offers detailed instructions on setting up DMARC records:Microsoft DMARC Record Setup]
In addition to the email-related DNS records mentioned above, Uptics also requires the setup of a Custom Tracking Pixel, which involves configuring a CNAME record. Follow these steps to set up the Uptics Custom Tracking Pixel CNAME record:
1. Access the DNS records management section of your domain.
2. Create a new CNAME record with the following details:
- Host/Name: Enter "up" (without quotes).
- Points to/Destination: Set it to "uptics.online."
- TTL (Time to Live): You can set this to the default value provided by your DNS provider or adjust it based on your preference.
3. Save the CNAME record changes.
Once the changes have propagated, the Uptics Custom Tracking Pixel will be properly set up for your domain.
For further assistance or if you encounter any issues during the setup process, please reach out to Uptics support.
Properly configuring DNS records is crucial for seamlessly integrating your email accounts into Uptics. In this guide, we have provided step-by-step instructions for setting up MX, SPF, DKIM, DMARC, and the Uptics Custom Tracking Pixel (CNAME record) for Gmail and Microsoft inboxes.
Remember to refer to the official documentation from Google and Microsoft for more detailed instructions and troubleshooting assistance. By following these guidelines, you can ensure optimal functionality, email delivery, and security within Uptics.
