An uptic is an outbound or automated action that helps move your business forward. It includes Emails, SMS, To-Do's, Phone Calls, LinkedIn Tasks, Add Tag, Assign Contact Owners, Distribute Leads, Create Deals, and Sequence Journeys while using Uptics Sequencing or bulk actions.
Any 1-on-1 activity like a Phone Call, SMS, or manual Enrollment into a sequence would also count as an uptic, except for a manually sent Email or a single reply to an Email.
They also include some bulk lookup actions including email and email provider lookup.
Please watch the short video above to get some examples and an understanding of what an 'uptic' is!