How to start a new email thread in the middle of a sequence

Does Uptics have the ability to start a new thread, with a new subject line, in an existing sequence in Uptics?

Uptics has released a New Email Thread feature that allows you to begin a new email thread wherever you'd like within an existing sequence.

Please refer to the video below for a quick demo video, or read further down for quick instructions and screenshots of the steps to use this feature.

To use the New Email Thread Feature:

  1. While building a sequence, click the "thread" icon (as highlighted below) wherever you would like a new thread, with a new subject line, within that same sequence.

  2. Ensure that you have the option under your Sequence Settings to 'Thread follow-up emails' toggled on to follow the new email threads you have set inside your sequence steps. If this toggle is turned off and you have selected the 'thread' icon within the sequence steps to break things up into separate threads, please note, the threading will not act as expected.

For more information on how subject lines and email threads are managed within Uptics, please click here.

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